Warm, patient, and deeply trusted. Sophie listens first, then helps you find the floor that's right for you.
Sophie takes the time to understand your home, your style, and how you actually live before making a single recommendation. Many of her clients describe the visit with Sophie as the moment a decision they had been wrestling with for weeks suddenly became easy. There is no pressure, no rushing, and no sense of being steered anywhere. Just a warm, knowledgeable conversation that ends with clarity. When you book, your Welcome Pack is prepared before you arrive.
"Sophie made me feel like the most important client she had. Samples ready, questions prepared, and genuine warmth throughout. I chose my floor in an hour and felt completely at peace with it."
"I had been putting this off because I felt overwhelmed. Sophie made it genuinely easy. Patient, knowledgeable, and zero pressure. Exactly what I needed."
"My husband and I both felt so well looked after. Sophie listened to both of us, found a floor we both loved, and explained everything clearly. Exceptional."
When you book with Sophie, she reads your project details carefully and thinks about your home before you arrive. She curates timber samples and materials matched to your style direction. Not a generic selection, but a thoughtful starting point for your conversation. Clients often describe the Welcome Pack as the moment the visit moved from shopping to deciding.
Book and receive yours →Species selected for your home, style, and subfloor. Not a generic set.
Real cost ranges for your rooms and species. Not vague starting figures.
New build, renovation, or extension. Prepared for where you are in the process.
Every Lifewood consultant is knowledgeable. What sets each one apart is their approach. Here is what you can expect from a visit with Sophie.
Sophie's approach is to understand your home, your lifestyle, and your aesthetic before offering a single recommendation. Her clients feel heard, not sold to. That difference is everything.
Many clients describe her visit as the moment months of uncertainty resolved into complete clarity. Not because Sophie pushed, but because she listened carefully enough to ask the right question.
Sophie specialises in helping homeowners match new flooring to existing spaces, understanding how light, colour, and scale interact across a real, lived-in home.
Book and share a few details about your project and what you are imagining. Sophie reads this carefully and thinks about your home before you arrive.
Sophie thoughtfully selects timber samples and materials matched to your style direction. A considered starting point, not a generic selection.
Sophie guides you through the showroom, answers every question, and makes sure you leave feeling clear, whatever you decide to do next.
Sophie's approach is to listen before she suggests, and that process begins before you arrive. When you book with Sophie, she reads your project details, thinks about your home, and prepares everything that will make the conversation feel considered rather than generic. The warmth of the visit is possible because the preparation has already been done.
The timber samples in your Welcome Pack are not a standard selection. They are curated for your style direction, your rooms, and what you have described about how you live. Sophie has already considered which species will work in your light, at your scale, against your existing finishes. The conversation begins at a completely different level of specificity.
Based on your project details, Sophie prepares a draft cost estimate covering supply, installation, and subfloor preparation. You do not spend the first part of the consultation establishing what your project involves. Sophie already knows, and the time is free for the conversation that actually matters. Finding the floor that feels right.
Strata properties have acoustic compliance requirements that affect which products can be used. New builds have height tolerances set by the builder. Heritage homes have their own constraints. Sophie identifies what applies to your project before you arrive, so there are answers rather than questions, and certainty rather than follow-up.
Share your style direction, the rooms involved, and any special requirements when you book. The more Sophie knows, the more prepared and personal the visit will be.
Pick a time that suits you. Sophie is available Monday to Saturday at Lifewood's Osborne Park showroom. The consultation is free, takes 45 minutes, and comes with no obligation. Your draft quote and Welcome Pack will be ready when you arrive.
Call Lifewood or email Sophie anytime. Happy to answer questions before you book.
This is a free 45-minute in-person visit to our Osborne Park showroom at 1/18 Hector Street West.
Lifewood. 1/18 Hector Street West, Osborne Park